Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To complete your refund, be prepared to forward your payment receipt and any other materials required by our support team. Please email us directly from your email account so that you can retain a record of your refund request.
Refund requests must be emailed to firstname.lastname@example.org and not messaged via any of the The Military Wife and Mom social channels. Refund requests submitted via a review request or any other social platform will not be processed.
Once your return request is received, we will send you an email to notify you that we have received request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Contact us at firstname.lastname@example.org for questions related to refunds and returns.